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Shipping & Returns

  1. Processing Time:

    • Orders are typically processed within 1-2 business days.
    • Processing time may vary during peak seasons or holidays.

  2. Shipping Options:

    • Standard Shipping: Estimated delivery within 7-14 business days.

  3. Shipping Costs:

    • Shipping costs are calculated at checkout based on the shipping method and destination.

  4. International Shipping:

    • Available to select countries.

  5. Tracking Information:

    • A tracking number will be provided via email once the order is shipped.
    • Customers can track their order using the provided tracking link.

Return Policy:

  1. Return Period:

    • Items can be returned within 90 days of the delivery date.

  2. Return Conditions:

    • Items must be in their original condition, unused, and in the original packaging. If the return is a result of our error (you received an incorrect or defective item, etc.) a receipt or proof of purchase is required for returns.

  3. Return Process:

    • Contact customer service to initiate a return.
    • Customer service will provide a return authorization number and return instructions.
    • Package the item securely and include the return authorization number inside the package.

  4. Return Shipping Costs:

    • Return shipping costs are typically the responsibility of the customer unless the item is defective or the return is due to an error by the company.

  5. Refunds:

    • Once the returned item is received and inspected, a refund will be processed to the original method of payment.
    • Refunds typically take 5-10 business days to appear on the customer's account, depending on the payment method.

  6. Exchanges:

    • Exchanges are processed similarly to returns. Contact customer service to arrange an exchange for a different size or product.
  7. Cancellations:
    • Contact support within 24 hours of ordering to cancel. Cancellations cannot be processed after 24 hours.

Contact Information:

  • For any questions or concerns regarding shipping or returns, customers can contact customer service via emailing info@earthsync.shop.

How It All Began

It all started with doubt. When we first heard about Earthing, it sounded too good to be true. ‘Can simply walking barefoot really improve health?’ we wondered. But our curiosity won out. We decided to test it ourselves—and that was the beginning of something much bigger.

The Turning Point – How Earthing Amazed Us

The breakthrough happened in Sedona—the very place where the first grounding mat prototype was created. We read theEarthingbook, tried the technique ourselves, and… before we knew it, chronic pain faded, sleep improved, and energy levels soared. The most surprising part? No pills, no intense workouts, no drastic diet changes—just natural contact with the Earth. That’s when we realized: this wasn’t just a trend, but a scientifically backed way to live better.

Transformation – From Belief to Mission

Over time, our skepticism turned into passion. We talked about Earthing with family, friends—even strangers! And when we saw how it transformed others’ lives, we knew we had to share this knowledge with the world. That’s how EarthSync was born—to help everyone experience nature’s power effortlessly.